Hickam Federal Credit Union Adds Open Solutions’

Outsourced Imaged Payment Technologies to DNA™ Platform

— Item processing moved from corporate credit union’s system for

better integration with core —

GLASTONBURY, Conn., March 17, 2010 – Hickam Federal Credit Union of Honolulu, Hawaii has selected Open Solutions Inc.^® Imaged Payment Technologies Group’s outsourced services to better integrate with its existing core platform, Open Solutions’ DNA™ (formerly The Complete Credit Union Solution^®). Open Solutions is a leading provider of integrated enabling technologies for financial service providers in the United States, Canada and other international markets.

Established in 1936 for Hickam Air Force Base, the federal credit union was founded as Hawaiian Air Depot Employees Federal Credit Union, later changing its name to Hickam FCU. Today, Hickam FCU is a community credit union with more than $431 million in assets serving the Ewa District and the island of Oahu with four branches. Hickam FCU cited Open Solutions’ integration capabilities to its existing Open Solutions’ DNA core platform as a primary factor for selecting its image-enabled item processing system.

“Previously, we relied on our corporate credit union for processing all of our checks, but when they announced the closing of the paper item processing center in Honolulu, it became imperative to find a new system,” said Drezleen Oshiro, director of branch operations for Hickam FCU. “As an existing Open Solutions’ DNA client, it made sense to evaluate their item processing solution. The imaging system seamlessly integrates with our existing platform, making it the most logical choice. Additionally, we have the option to outsource, which will enable us to further reduce operating costs and benefit from modern technology.”

Open Solutions’ image-enabled item processing system drives a wide range of check-processing transports and streamlines financial institution operations. The solution also optimizes workflow, enhances business flexibility and generates fee income. Key benefits include improved funds availability, faster client service and greater abilities for institutions to retain more accounts and save on monthly mailing costs. By outsourcing, credit unions can decrease operating expenses while taking advantage of the latest technology, easily add new functionality and seamlessly support new branches, focus on core competencies, and eliminate concerns regarding staffing as well as floor space for item processing equipment. Additionally, Hickam FCU will experience complete recovery in the event of a disaster declaration.

David T. O’Malley, senior vice president and GM, SSG, IPTG and CFS, said, “With Open Solutions’ image-enabled item processing, credit unions can leverage innovative technology to increase efficiency and reduce costs. Financial institutions can deploy check imaging as an in-house system or choose to outsource the entire system like Hickam FCU, based on its needs. With either option, the institution is able to improve workflow and provide excellent service without increasing staff, ensuring the highest level of operational success.”

“Paper check processing facilities across the country continue to close, making it critical for institutions like Hickam FCU to be proactive and move their check processing away from paper-based systems,” said Louis Hernandez, Jr., Open Solutions’ chairman and CEO. “Open Solutions realizes the importance of having a strong, yet flexible electronic payment strategy that will help institutions like Hickam adapt to these market changes. Our innovative check-imaging technology will ensure an easy transition for the federal credit union, resulting in excellent service and growth. We are pleased to expand our relationship with this strong credit union.”

About Open Solutions Inc.

Open Solutions Inc. offers a fully-featured strategic information management product platform that integrates core processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting and management tools, profitability tools, wealth management, imaging, digital documents, interactive voice response, technology services, HSAs, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

Open Solutions Inc. is a registered trademark of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2010 Open Solutions Inc. All rights reserved.

Editor’s Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.

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