At Open Solutions, we understand that one size does not fit all. That’s why we provide a choice – either in-house or outsourced. We can tailor our system to fit your needs now and into the future.

The Complete Banking Solution^®: DNA

Latest core release (TCBS: DNA) available. More than 30 clients already utilizing the latest state-of-the-art technology. Find out more...

Advanced Technology for Stronger Relationships

The Complete Banking Solution: DNA (TCBS: DNA), Open Solutions’ cutting-edge relational core data processing platform, gives your bank a competitive advantage in operational efficiency and relationship management. The Open Solutions platform provides information that enables your bank to manage customer relationships rather than just manage accounts. It presents a full customer view instead of just the traditional account level view.

The Open Solutions enterprise platform is a fully-integrated, relational core data processing solution that delivers long-term value through increased functionality and flexibility. The unique capabilities of this powerful data technology create many new opportunities for growth, including real-time relationship management at the point of contact, streamlined operations and the ability to quickly present new financial products and services that answer immediate customer needs. Complete profiles of the full customer relationship, including business and personal accounts, dynamic messages, notes and ticklers, allow for better customer management and customer service.

At the heart of our enabling technology is a powerful Oracle relational database and a dynamic Microsoft .NET application. Our core system is designed to mirror the way you do business today and to easily accommodate any changes that arise in the future.

• This industry-proven core enterprise solution is an open, flexible and scalable platform for:
• Fully-integrated retail delivery, including teller and platform processing
• Deposit and loan product support including savings, checking, time deposit, retirement capabilities, commercial, consumer and real estate lending, and more
• Real-time memo post or hybrid transactional processing options
• Customer-centric banking with our relationship-based central information file (CIF) and Customer Relationship Management (CRM) capabilities
• Streamlined operations
• Relational Service Charging
• Marketing-focused processes
• Data mining
• Multi-lingual capability
• Multi-currency processing

Service Advantage

Client Care
We have the people, the tools and the technology for a total commitment to client support. We offer around-the-clock access through our Knowledge Center, self-service customer Web site, help desk resolve center and real-time remote diagnostics service.

Leading-Edge Research and Development
Open Solutions is an active software development company. At our advanced research center, we maintain a model financial institution to test hardware and software compatibility and to develop new technologies around financial transactions. We also work closely with our clients through the Open Solutions Client Association, our product user groups and focus groups to develop products and services that our clients want and need.

Refined Process for Successful Implementation and Conversions
We have a team of financial industry specialists experienced at converting any kind of system – in-house and service bureau products, as well as flat-file legacy data – to our single relational platform. With a proven training methodology and state-of-the-art facilities, we deliver hands-on, pre- and post-conversion training to assure successful implementations of our products and services.

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