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cView™ – Relationship
Management Tools for Banks
Get the Complete Picture
of Your Customer Relationships
When it comes to your customer relationships,
you can never have enough information. The success of your bank
depends on your ability to attract and retain the most profitable
customers by delivering superior service and creating opportunities
for mutual growth. Open Solutions has developed a way for you
to interact with your customers and manage information. It’s
called knowledge in motion.
Improve your strategies to sustain and grow
your most valuable customer relationships with Open Solutions’
cView suite of relationship management tools.
The cView suite of products includes:
Contact
Center Applications >
Applications that help you build your customer
relationships and improve operations by offering your customers
more personalized service and greater efficiency.
- Interactive Management Center (IMC)
- Dynamic Messaging Manager
- ActivityManager
Knowledge Center Applications >
Applications that give you the tools to understand
your customer base and plan your marketing activities according
to the relative value customers bring to your enterprise.
- MyVision
- ReportWizard
- ProfitVision
- MarketVision
cView is an advanced business intelligence
suite. Its open technology architecture eliminates layers of
complexity
and the interdependencies
of multiple CRM databases and front-end software
systems.
Our integrated suite helps you focus on the
mission-critical work of:
- Increasing sales and usage of services
- Controlling erosion of your customer base
- Minimizing financial risks
- Improving service and efficiency
- Optimizing the customer experience
- Maximizing your returns
- Acquiring new customers and “growing” the ones
you have
Read more…
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